Hospes
B&B Italia CR&S
Product Codes
| HE1 | HE2 |
Repairability and other warnings
Reparability information
To help preserve the product over time and extend its useful life, B&B Italia supports, where technically feasible, the maintenance, repair and replacement of product components through its Customer Service department and network of authorised dealers.
How to Request Assistance
For information about product repairability, the availability of spare parts, the cost of any required work or the applicable service procedures, please contact B&B Italia Customer Service. Full contact details, including telephone number and email address, are available in the «Contacts» section of the B&B Italia website.
Alternatively, you may contact an authorised B&B Italia dealer. The list of authorised dealers is available in the «Store Locator» section.
Each request will be assessed on a case-by-case basis to identify the most appropriate solution, taking into account the specific characteristics and condition of the product.
Maintenance
Proper maintenance helps preserve the product’s quality, functionality and appearance over time.
Please follow the use and maintenance instructions provided by B&B Italia. Any maintenance or repair work must be carried out exclusively through service channels authorised by B&B Italia.
- Always remember to be careful not to use the product improperly, considering its designated functions.
- When the product is no longer used, do not abandon it, but take it to a suitable public waste collection facility.
- In case of bad weather, take the product to a covered place protected from the weather.
- Do not place the product in overly damp environments (e.g. saunas) and in direct contact with water (e.g. sea water, chlorinated water, snow).
- Do not immerse in tanks and swimming pools, and do not place at the water’s edge.
- Oil stains and suncare lotions must be immediately cleaned.
This product sheet complies with the legal obligations pursuant to the "Consumer Code" Decree n. 206 dated 6/9/2005 and the "Actuation Regulation" Decree n. 101 dated 8/2/1997.
Materials
tubular aluminium and aluminium profiles
Upholstery
shaped polyurethane
Interlacing
polypropylene fibre braid
Ferrules
thermoplastic material
Maintenance
Polypropylene
- Dust the product regularly to prevent dust build-up and to maintain the original look and conditions.
- To eliminate impurities (e.g. dirt, stains), use a soft white cotton cloth damp with water or a solution of water and neutral detergent. Be careful to not use excessive pressure.
- Do not use abrasive products, alcohol and chemical solvents.
- Pay particular attention to contact with cosmetics (e.g. lipstick, foundation, mascara, nail polish, creams) and drinks such as fruit juice, because these are difficult to remove.
- Since the polypropylene weave is a textile product, we advise users to avoid mechanical rubbing, scratches and all improper uses that could cause the threads to become frayed.