Caldes
B&B Italia CR&S
Product Codes
| TCD | TCD1R | TCD3 |
| TCD1 | TCD2 | TCD4 |
Repairability and other warnings
Reparability information
To help preserve the product over time and extend its useful life, B&B Italia supports, where technically feasible, the maintenance, repair and replacement of product components through its Customer Service department and network of authorised dealers.
How to Request Assistance
For information about product repairability, the availability of spare parts, the cost of any required work or the applicable service procedures, please contact B&B Italia Customer Service. Full contact details, including telephone number and email address, are available in the «Contacts» section of the B&B Italia website.
Alternatively, you may contact an authorised B&B Italia dealer. The list of authorised dealers is available in the «Store Locator» section.
Each request will be assessed on a case-by-case basis to identify the most appropriate solution, taking into account the specific characteristics and condition of the product.
Maintenance
Proper maintenance helps preserve the product’s quality, functionality and appearance over time.
Please follow the use and maintenance instructions provided by B&B Italia. Any maintenance or repair work must be carried out exclusively through service channels authorised by B&B Italia.
- Always remember to be careful not to use the product improperly, considering its designated functions.
- When the product is no longer used, do not abandon it, but take it to a suitable public waste collection facility.
This product sheet complies with the legal obligations pursuant to the "Consumer Code" Decree n. 206 dated 6/9/2005 and the "Actuation Regulation" Decree n. 101 dated 8/2/1997.
Materials
80% Visrayon and 20% Botanical SilK
Maintenance
Carpet (Botanical Silk)
- Once opened a carpet can emit an odour, which comes from the natural composition of latex used on the base. This smell will disappear in a few days.
- Natural fibre carpets lose small amounts of fibre during their first months of use.
- This phenomenon known as 'pilling' is reduced over time and is not to be considered a manufacturing defect but a characteristic of this type of carpet and yarn. It will not affect the carpet’s appearance, strength and quality.
- To maintain the carpet’s uniform appearance over time, it is strongly recommended to periodically turn it to alternate any areas covered by furniture or exposed to light.
- To prevent dust and dry dirt accumulating and to raise fibres that could be crushed during normal use, vacuum the carpet regularly or brush it by hand with soft bristle brushes.
- Using vacuum cleaners with rotating brushes is not recommended as their abrasive action can ruin and fray the fibres.
- Steam cleaning or any other method which involves a significant increase in temperature is not recommended.
- If there are any stains, it is important to act quickly to prevent them from penetrating the yarn fibres.
- If you act quickly, most stains can be completely cleaned and removed.
- While the stains are still fresh, carefully remove the bulk, solid or semi-solid substances with the aid of a spoon or the back of a knife blade.
- After drying the liquid part with absorbent paper, dab the remaining stain with a damp white cloth. Do not rub the stain.
- Dry it by dabbing it again with absorbent paper. Repeat the operation if necessary.
- For heavy stains and for more suitable and deep cleaning, we recommend that you contact a cleaning centre specialised in high-end carpets.